Best-AV wins DKK 54M AV/videoconferencing equipment framework

Region Hovedstaden (Capital Region of Denmark) has awarded a framework agreement for AV and videoconference equipment to Best-AV A/S. The framework, valued at up to DKK 54 million (approximately €7.2 million), covers the purchase and support of standard and complex AV solutions for the region's healthcare facilities across the Capital Region and Bornholm.

Introduction

Effective communication is essential in modern healthcare. AV and videoconference equipment enables remote consultations, telemedicine, staff training, and administrative meetings across the Capital Region of Denmark's extensive healthcare network.

Region Hovedstaden has awarded a framework agreement for AV and videoconference equipment to Best-AV A/S. The framework, valued at up to DKK 54 million (approximately €7.2 million), covers the purchase and support of standard and complex AV solutions. The contract is for an initial period of 48 months with options for three 12-month extensions.

This procurement ensures that healthcare facilities across the Capital Region and Bornholm have access to modern, reliable AV and videoconference equipment to support patient care and staff collaboration.

Why This Contract Matters

AV and videoconference equipment is increasingly essential for modern healthcare delivery, enabling telemedicine, remote consultations, and staff collaboration across geographically dispersed sites.

This contract matters because it:

• Supports healthcare communication: Enables telemedicine and remote consultations
• Covers the entire region: Serves healthcare facilities across the Capital Region and Bornholm
• Significant value: Framework valued at up to DKK 54 million (€7.2 million)
• Quality-focused: Quality weighting of 60%, price 40%
• Comprehensive scope: Covers both standard and complex AV solutions
• Long-term commitment: 48 months with three 12-month extensions
• SME supplier: Best-AV A/S is a small Danish company

Contract Timeline

• Contract award notice published: 11 August 2026 (OJ S 153/2026)
• Previous notice referenced: a5eaf322-ba2d-41c3-a5f1-666fd426f49e-01
• Winner chosen: 23 June 2026
• Contract concluded: 10 August 2026
• Coverage start date: Not specified
• Coverage end date: Up to 48 months + 3 x 12-month extensions (max 84 months)

Contract Overview

Region Hovedstaden conducted an open procedure for this procurement. The framework covers the purchase and support of AV and videoconference equipment for the region's Center for IT and Medical Technology.

Key features include:

• Single lot: AV and videoconference equipment
• Duration: 48 months + 3 x 12-month extension options (max 84 months)
• Value: DKK 54,000,000 (maximum), with re-estimated value of DKK 1,540,000
• Evaluation: Quality (60%) and Price (40%)
• Winner: Best-AV A/S (small Danish company)
• No subcontracting: Best-AV will deliver without subcontracting
• Coverage: Nordsjælland, Byen København, Københavns omegn, Bornholm

Key Contract Details

Detail	Information
Contracting authority	Region Hovedstaden (Capital Region of Denmark)
Winning bidder	Best-AV A/S
Contract subject	AV and videoconference equipment (CPV 32232000, 32321200, 72600000)
Procedure type	Open procedure
Legal basis	EU Directive 2014/24/EU
Maximum value (DKK)	DKK 54,000,000.00 (approx. €7.2 million)
Re-estimated value (DKK)	DKK 1,540,000.00
Contract duration	48 months + 3 x 12-month extensions (max 84 months)
Bids received	4
EU funding	None
Covered by GPA	Yes
Evaluation criteria	Quality (60%), Price (40%)
Subcontracting	No
Supplier size	Small enterprise (SME)
Geographic coverage	Capital Region of Denmark and Bornholm

Project Scope

The framework covers the purchase and support of AV and videoconference equipment for the Capital Region of Denmark's healthcare facilities.

Equipment Categories

• Videoconference equipment: Complete videoconferencing solutions
• Audio-visual equipment: AV equipment for meeting and treatment rooms
• Sound-reproduction apparatus: Speakers and audio systems
• Microphones and loudspeakers: Audio capture and reproduction
• Cameras: Video capture equipment
• Computer screens and consoles: Display and control equipment
• Computer support and consultancy services: Support and consultancy for AV systems

Scope of Solutions

• Standard rooms: Standard AV and videoconference solutions
• Complex rooms: More complex AV solutions for specialised spaces
• Complete solutions: Full AV system installations
• Single products: Supplementary individual products

Geographic Coverage

• Nordsjælland: North Zealand
• Byen København: Copenhagen City
• Københavns omegn: Copenhagen Surroundings
• Bornholm: Bornholm Island

About the Contracting Authority

Region Hovedstaden (Capital Region of Denmark) is a regional authority responsible for healthcare services in the Capital Region of Denmark, including hospitals, healthcare centres, and public health services. The region's Center for IT and Medical Technology (CIMT) manages IT and medical technology procurement, including AV and videoconference equipment for healthcare facilities.

About the Winning Company

Best-AV A/S is a small Danish company based in Glostrup, near Copenhagen. The company specialises in AV and videoconference solutions for public sector clients, including healthcare institutions. Best-AV's experience in delivering AV solutions to the healthcare sector made it a strong candidate for this framework. The company's winning bid of DKK 1,540,000 was the successful tender among four bids received.

Procurement Analysis

• Procedure: An open procedure was used, allowing any interested economic operator to submit a tender.
• Competition: Four bids were received, representing healthy competition in the AV equipment market.
• Evaluation criteria: Quality (60%) and Price (40%). The heavy weighting on quality reflects the importance of reliability, compatibility, and support for healthcare AV systems.
• SME participation: The winner is a small enterprise, demonstrating that SMEs can compete effectively in public procurement.
• No subcontracting: Best-AV will deliver without subcontracting, indicating in-house capability.
• Long duration: 48 months with three 12-month extensions (up to 84 months), providing long-term stability.
• Options: Includes options for transition to Region Øst and time-based services.

Additional Procurement Facts

• The contract is covered by the WTO's Government Procurement Agreement (GPA).
• No EU funds were used for this procurement.
• The procurement was not accelerated.
• No dynamic purchasing system was used.
• Framework agreement with reopening of competition was used.
• Four bids were received, all electronically.
• The winner is a small Danish company (SME).
• No subcontracting was declared by the winner.
• Disputes or review requests fall to Klagenævnet for Udbud (Danish Complaints Board for Procurement).
• The procurement includes sanctions against Russian entities (EU Regulation 2022/576).

Market & Industry Perspective

The Danish AV and videoconference equipment market is served by a mix of large international suppliers and smaller specialised Danish companies. The healthcare sector has specific requirements for reliability, security, and integration with existing systems.

Key trends in this market include:

• Telemedicine: Growing demand for videoconference equipment in healthcare
• Integration: AV systems must integrate with existing IT infrastructure
• Security: Healthcare AV systems must meet strict data protection requirements
• Support: Reliable support and maintenance are essential
• SME participation: Smaller companies can compete effectively

The 60% quality weighting reflects the importance of reliability and support for healthcare AV systems.

Economic Significance

At up to DKK 54 million (approximately €7.2 million), this framework represents a significant investment in AV and videoconference equipment for the Capital Region's healthcare facilities. The contract supports:

• Healthcare communication: Enables telemedicine and remote consultations
• Staff collaboration: Supports meetings and collaboration across sites
• Patient care: Improves access to specialist consultations
• SME growth: Supports a small Danish company

Future Procurement Opportunities

With the framework now in place, future opportunities include:

• Contract extensions: Up to three 12-month extensions
• Transition to Region Øst: Option for transition to Region Øst
• Other Danish regions: Similar frameworks may be conducted by other Danish regions
• Related services: Time-based services and support

Opportunities for Suppliers

While this framework is awarded, future opportunities exist for AV and videoconference suppliers:

• Subcontracting: Suppliers may find subcontracting opportunities with Best-AV
• Other Danish regions: Similar frameworks from other regions
• Time-based services: Option for time-based services
• Related technologies: Emerging AV and videoconference technologies

What Businesses Should Watch

• Other Danish regions' procurement notices for AV equipment
• Emerging AV and videoconference technologies
• Changes to Danish healthcare procurement regulations
• EU sanctions affecting Russian suppliers
• Telemedicine and healthcare technology trends

DenmarkTender Procurement Intelligence

This AV and videoconference equipment framework is a significant procurement for the Capital Region of Denmark. Several features stand out:

• Quality focus: Quality weighting of 60% reflects the importance of reliability and support
• SME success: Best-AV, a small company, won the framework
• Long duration: Up to 84 months provides long-term stability
• Healthcare focus: Equipment supports telemedicine and healthcare communication
• Geographic coverage: Covers the entire Capital Region and Bornholm

The selection of Best-AV demonstrates that SMEs can compete effectively for large public contracts when they offer quality and value.

For suppliers, this procurement highlights the importance of:

• Quality: Demonstrating quality and support (60% of evaluation)
• Competitive pricing: Price accounts for 40% of evaluation
• Healthcare expertise: Experience with healthcare AV solutions
• Regional presence: Being established in Denmark

Supplier Takeaways

• Demonstrate quality and support—quality accounts for 60% of evaluation
• Offer competitive pricing—price accounts for 40%
• Develop expertise in healthcare AV and videoconference solutions
• Establish regional presence in Denmark
• Monitor other Danish regions for similar opportunities
• Consider partnerships with larger suppliers for complex solutions

Key Takeaways

• Capital Region of Denmark awarded an AV and videoconference framework to Best-AV A/S
• Value: Up to DKK 54 million (approx. €7.2 million)
• Duration: 48 months + 3 x 12-month extensions (max 84 months)
• Evaluation: Quality (60%), Price (40%)
• 4 bids received
• Winner is a small Danish company (SME)
• No subcontracting
• Geographic coverage: Capital Region of Denmark and Bornholm

Conclusion

This AV and videoconference equipment framework represents a significant investment in the Capital Region of Denmark's healthcare communication infrastructure. By awarding the contract to Best-AV A/S, a small Danish company, the region demonstrates its commitment to supporting local SMEs while securing high-quality equipment and support.

The 60% quality weighting reflects the importance of reliability, compatibility, and support for healthcare AV systems, which are essential for telemedicine, remote consultations, and staff collaboration.

As the region continues to invest in digital healthcare solutions, this framework will support the delivery of modern, efficient healthcare services across the Capital Region and Bornholm.

Frequently Asked Questions

Q: What is Region Hovedstaden?

Ans: The Capital Region of Denmark, a regional authority responsible for healthcare services in the Copenhagen metropolitan area and Bornholm.

Q: What is the value of the framework?

Ans: Up to DKK 54,000,000 (approximately €7.2 million), with a re-estimated value of DKK 1,540,000.

Q: Who won the contract?

Ans: Best-AV A/S, a small Danish company based in Glostrup.

Q: What equipment is covered?

Ans: AV and videoconference equipment, including cameras, microphones, speakers, screens, and related services.

Q: What were the evaluation criteria?

Ans: Quality (60%) and Price (40%).

Q: How long is the contract?

Ans: 48 months with three 12-month extension options (up to 84 months total).

Q: How many bids were received?

Ans: Four bids were received.

Q: Is this contract funded by the EU?

Ans: No, the procurement is not financed with EU funds.

Source: EU Official Journal, Contract Award Notice 555745-2026, OJ S 153/2026, published 11 August 2026.